Adobe: ACE-certificate nothing special

Posted by Marco on Aug 25, 2009 in Talk

I think the guys and girls that take the time and effort to become an ACE (Adobe Certified Expert) are quite special. Too bad Adobe doesn’t seem the think so. A few weeks ago they decided sending out a printed certificate with the ACE title and your name on it was to much trouble. A PDF will do as well… Better for the planet and all that… I think that is a really Quark dumb way of treating your most loyal costumers. These ACE-people are your number one clients. They will probably eat, live and breathe Adobe. They help other people with design- or PDF-problems, not to mention they show a lot of other people (your potential new clients, Adobe!) your software. But, in Adobe’s own words:

“We recently changed to PDF certificates for ACIs and ACEs. You can print the attachment/PDF we sent you for [ACE CERTIFICATE NAME] which will serve as a hard copy of your certificate. If you’re having issues with the attachment we sent, we will send a replacement PDF soon.”

My thanks to Thike Soe for making this problem known in Adobe Software Users Linkedin Group. (Direct link, Linkedin login required).

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